COVID-19 Guidance

 

COVID-19 management and ongoing

peace of mind to all of our patients

 

UPDATE:  From Monday 23rd March, 2020 – CLOSED until further notice

For urgent advice or other queries, please e-mail info@jlmcateer.co.uk or phone 02893363553. Calls are being re-directed.

 

 A message from everyone at the practice

Our heartfelt thoughts are with all those that have been affected and we are extremely thankful for the amazing efforts of our healthcare professionals. We know we have great people who will help us through the challenges ahead.

We have always led with the guiding principle of placing people at the heart of everything we do. We know that you depend on us to look after your vision, and especially in times like these we want to ensure that you have total peace of mind in relation to your eyecare and our ongoing support.

Rest assured that we are monitoring the situation and receiving regular updates from the Public Health Agency, and our regulatory bodies as to how we should be conducting ourselves, and we are adhering to all the current guidelines to allow us to continue to provide the best possible care to you and your family.

 

From 23rd March 2020 – CLOSED until further notice

In accordance with the latest Government directive, it is with regret that we are now closed for an indefinite period.  We will be available throughout by email, info@jlmcateer.co.uk, or by phoning 02893363553 if you require any urgent help or advice.

 

Know the guidance

The most up to date government guidance is available here, just click this link:  https://www.publichealth.hscni.net/news/covid-19-coronavirus

It is vitally important that everyone single one of us adheres to this advice to limit the spread of the virus and reduce the number of fatalities.

 

Supply of  glasses and contact lenses

At present the majority of our suppliers are also closed so we are unable to replace broken glasses.  For those patients who have glasses on order, we will be in touch as soon as we receive your orders. So far, contact lenses can still be ordered. They will be sent directly to your home address.

 

We hope this message goes some way to reassuring you that we will still be here to offer help and advice during the weeks and months ahead. The staff and I wish you well and we look forward to seeing you when normality resumes.

Lynne McAteer, Optometrist